Creators - Payments & Billing

UGC.NL offers a secure payment guarantee for creators through an escrow service. Clients pay in advance before the start of the assignment. The paid amount is then held in an escrow account by UGC.NL.

After acceptance of the assignment – or automatic acceptance if the client has not approved or rejected the assignment within the specified time – the creator’s commission is automatically added to the creator’s account.

If the assignment is rejected or canceled by the client (upon the deadline passing), the paid amount is fully refunded to the client.

Billing
UGC.NL automatically generates sales invoices for creators. Creators can indicate upon their first login whether they have a Chamber of Commerce (KVK) registration. If they provide this information correctly, UGC.NL will automatically generate a VAT invoice when paying out the balance. This invoice is sent by email and can also be found in the creator’s personal dashboard.

Payments
Payments are automatically made weekly. The payment includes the total value of all assignments that have reached the status “Completed” in the past week.

Chamber of Commerce (KVK) Registration
It is not mandatory to start with a KVK registration at UGC.NL; creators can also start as consumers. However, there are government rules and legislation that determine when an activity is considered a hobby and when a KVK registration is required. UGC.NL is not responsible for compliance with this legislation but does clearly inform creators about it. If a creator’s total earnings exceed €1800, an email is sent to inform them about the necessity of a KVK registration.

Commission
UGC.NL charges a commission of 25% in exchange for the various services the platform facilitates. The creator thus receives 75% of the purchase value of the assignment (excluding service fees & usage rights costs). 

Discount Codes
If UGC.NL offers discount codes or special campaigns, the discounts are deducted from the creators’ commission. Creators receive 75% of the reduced purchase value (excluding service fees). This means that when a discount code is used, the creator’s commission is calculated based on the lower purchase value.