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For Clients/Creators - 2FA & Notifications

After registering with UGC.NL, we use two-factor authentication (2FA) when logging in. With each login attempt, a verification code is automatically sent to the linked email address.

Two-factor authentication (2FA) cannot be disabled. This is a fixed security measure to provide extra protection for accounts.

Our platform generates various notifications for important events. These notifications are divided into two types: internal and external notifications.

 

On the dashboard, both clients and creators can manage their email notifications via Settings → Notifications. Here they can easily indicate which notifications they want to receive or not.

 

Note: certain emails, such as copies of invoices, are essential for administration and therefore cannot be disabled.

Additionally, all marketing-related emails can be unsubscribed from at any time by using the 'unsubscribe' link at the bottom of the respective emails. This way, everyone retains control over which communications they want to receive.

 

 

 

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For Creators - Registration

UGC.NL makes it easy for creators to register and receive assignments from companies. Through https://www.ugc.nl/registreren/creator, creators can quickly sign up and gain immediate access to the platform.

During registration, we ask for some basic information needed for invoicing, communication, and to connect the right companies with creators within the same niche.

After completing the registration, creators can immediately log in to their dashboard, where they are guided through an initial tutorial. This helps them quickly become familiar with the platform and make optimal use of all available features.

 

 

 

 

 

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For Clients - Registration

UGC.NL makes it easy for companies to register as clients. Through https://www.ugc.nl/registreren/bedrijf companies can quickly sign up and gain immediate access to the platform.

During registration, we ask for some basic information needed for invoicing, communication, and linking relevant creators to the company.

Once registration is complete, companies can start right away with finding suitable creators and posting assignments.

 

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For Creators - Settings

Within UGC.NL, creators can easily adjust their profile settings through various tabs:

Finance
In the Finance tab, creators can update their financial information.

After acceptance, the creator indicates whether he/she is an entrepreneur. When a creator is an entrepreneur and uses the KOR scheme (small business scheme), the KOR can be disabled here and a start date can be specified. This determines whether the creator receives VAT or not.

For consumer merchants, it is possible to update address details here.

Information
In the Information tab, creators can update their personal information, such as first and last name, address details, and other relevant data. Information such as gender and date of birth can also be adjusted here.

Security
Through the Security tab, the creator can change the password to ensure the account’s security.

Notifications
In the Notifications tab, notifications can be enabled or disabled. Some notifications, such as invoicing emails and credit notes, cannot be disabled.

Additionally, the creator can:

  • Disable the last seen status and online status for the chat function

  • Mute notification sounds

Other
In the Other tab, the creator can delete the account or unsubscribe from the newsletter to stop receiving marketing emails.

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For Brands - Settings

Within UGC.NL, companies can easily adjust their profile settings through various tabs.

Profile
In the Profile tab, companies can update their basic information, such as:

  • First and last name of the contact person.
  • Email for communication and login.
  • Profile picture for the company.
  • Niches – selection from one of the niches.

Finance
In the Finance tab, companies can adjust their financial details, such as:

  • Chamber of Commerce (CoC) company name and address details.
  • Adding a VAT number.
  • Adjusting the billing email if desired.

Security
Through this tab, companies can easily change their password.

Notifications
The Notifications tab allows companies to enable or disable certain alerts. Some notifications, such as billing emails and credit notes, cannot be disabled. It is also possible to disable the last seen status & online status for the chat function. Additionally, you can turn off the sound for notifications here.

Other
In the Other tab, companies can delete their account or unsubscribe from the newsletter to stop receiving marketing emails.

 

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For Creators - My Portfolio

Every creator on UGC.NL has their own dedicated My Portfolio page. Through this page, creators can manage settings that are visible to companies.

Profile Picture
Via the My Portfolio page, creators can easily add or change their profile picture.

Niches
Creators can select the niches for which they want to create content. The available niches are:
Beauty, Fashion, Food & Health, Tech, Pets, Fitness, Travel, Home & Interior, Recruitment, Family & Kids.

Languages
In the My Portfolio environment, creators can indicate which languages they speak. The available languages are:
Dutch, Flemish, French, German, English, Italian, Spanish, Arabic, Turkish, and Polish.

About Me
On the My Portfolio page, it is also possible for creators to edit their own biography.

Highlight and Portfolio Videos
Creators can upload 3 portfolio videos and 1 highlight video via the “My Portfolio” page. The highlight video is ultimately displayed on the “Find Creators” page. These highlight and portfolio videos are mandatory to be shown on the “Find Creators” page. It is required to upload at least 1 highlight and 1 portfolio video to be visible to clients.


Packages
Creators can set packages through their profile that clients can see when they visit their profile. This can be easily managed via the “Packages” function in the “My Portfolio” environment.

Within UGC.NL, we offer 3 different packages, which are preset to encourage regular use of the platform. Each package contains different options. Each package is explained in more detail below:

The Basic package is active by default. The Standard and Premium packages can be easily deactivated.

 

Overview of options within UGC.NL



 All fields are customizable:

Dropdown options

Selection options (choice from fixed values):
The creator chooses one option from the lists below:

  • Video length: 15s, 30s, 60s

  • Delivery time: 1–2, 3–5, 6–8, or 9–12 days

  • Number of revisions: 1, 2, or 3 per video

Free input fields (with minimum value):
The creator fills in a value themselves:

  • Price: from €59

  • Number of videos: from 1

  • Product photos: at own discretion (free choice)

  • Number of hooks: at own discretion (free choice)

Checkable extras (add-ons):
The creator chooses which add-ons to include:

  • Script & Briefing

  • Video Editing

  • Voice-over

  • Subtitles

  • Music

  • Raw content

Availability
Additionally, creators can set their availability via the “My Portfolio” tab, so clients can immediately see when they are available for new assignments.

 Creators can easily set their availability. When availability is set to inactive, they are not shown to clients & the "My Portfolio" packages are not available.
 

Reviews
When a client leaves a review about a creator, it automatically appears on My Portfolio as well. This way, potential clients can see at a glance how previous collaborations went and what others think of the work. It is a great way to build trust and let their experience speak.

 

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