Features

After registering with UGC.NL, we use two-factor authentication (2FA) when logging in. With each login attempt, a verification code is automatically sent to the linked email address.

Two-factor authentication (2FA) cannot be disabled. This is a fixed security measure to provide extra protection for accounts.

Our platform generates various notifications for important events. These notifications are divided into two types: internal and external notifications.

On the dashboard, both clients and creators can manage their email notifications via Settings → Notifications. Here they can easily indicate which notifications they want to receive or not.

Note: certain emails, such as copies of invoices, are essential for administration and therefore cannot be disabled.

Additionally, all marketing-related emails can be unsubscribed from at any time by using the 'unsubscribe' link at the bottom of the respective emails. This way, everyone retains control over which communications they want to receive.

 

UGC.NL makes it easy for creators to register and receive assignments from companies. Through https://www.ugc.nl/registreren/creator, creators can quickly sign up and gain immediate access to the platform.

During registration, we ask for some basic information needed for invoicing, communication, and to connect the right companies with creators within the same niche.

After completing the registration, creators can immediately log in to their dashboard, where they are guided through an initial tutorial. This helps them quickly become familiar with the platform and make optimal use of all available features.

UGC.NL makes it easy for companies to register as clients. Through https://www.ugc.nl/registreren/bedrijf companies can quickly sign up and gain immediate access to the platform.

During registration, we ask for some basic information needed for invoicing, communication, and linking relevant creators to the company.

Once registration is complete, companies can start right away with finding suitable creators and posting assignments.

Within UGC.NL, creators can easily adjust their profile settings through various tabs:

Finance
In the Finance tab, creators can update their financial information.

After acceptance, the creator indicates whether he/she is an entrepreneur. When a creator is an entrepreneur and uses the KOR scheme (small business scheme), the KOR can be disabled here and a start date can be specified. This determines whether the creator receives VAT or not.

For consumer merchants, it is possible to update address details here.

Information
In the Information tab, creators can update their personal information, such as first and last name, address details, and other relevant data. Information such as gender and date of birth can also be adjusted here.

Security
Through the Security tab, the creator can change the password to ensure the account’s security.

Notifications
In the Notifications tab, notifications can be enabled or disabled. Some notifications, such as invoicing emails and credit notes, cannot be disabled.

Additionally, the creator can:

• Disable the last seen status and online status for the chat function

• Mute notification sounds

Other
In the Other tab, the creator can delete the account or unsubscribe from the newsletter to stop receiving marketing emails.

Within UGC.NL, companies can easily adjust their profile settings through various tabs.

Profile
In the Profile tab, companies can update their basic information, such as:

• First and last name of the contact person.
• Email for communication and login.
• Profile picture for the company.
• Niches – selection from one of the niches.

Finance
In the Finance tab, companies can adjust their financial details, such as:

• Chamber of Commerce (CoC) company name and address details.
• Adding a VAT number.
• Adjusting the billing email if desired.

Security
Through this tab, companies can easily change their password.

Notifications
The Notifications tab allows companies to enable or disable certain alerts. Some notifications, such as billing emails and credit notes, cannot be disabled. It is also possible to disable the last seen status & online status for the chat function. Additionally, you can turn off the sound for notifications here.

Other
In the Other tab, companies can delete their account or unsubscribe from the newsletter to stop receiving marketing emails.

Every creator on UGC.NL has their own dedicated My Portfolio page. Through this page, creators can manage settings that are visible to companies.

Profile Picture
Via the My Portfolio page, creators can easily add or change their profile picture.

Niches
Creators can select the niches for which they want to create content. The available niches are:
Beauty, Fashion, Food & Health, Tech, Pets, Fitness, Travel, Home & Interior, Recruitment, Family & Kids.

Languages
In the My Portfolio environment, creators can indicate which languages they speak. The available languages are:
Dutch, Flemish, French, German, English, Italian, Spanish, Arabic, Turkish, and Polish.

About Me
On the My Portfolio page, it is also possible for creators to edit their own biography.

Highlight and Portfolio Videos
Creators can upload 3 portfolio videos and 1 highlight video via the “My Portfolio” page. The highlight video is ultimately displayed on the “Find Creators” page. These highlight and portfolio videos are mandatory to be shown on the “Find Creators” page. It is required to upload at least 1 highlight and 1 portfolio video to be visible to clients.

Packages
Creators can set packages through their profile that clients can see when they visit their profile. This can be easily managed via the “Packages” function in the “My Portfolio” environment.

After purchasing a package by the client, the order is immediately added to the "Order" tab of both the client and the creator.

Overview of the "Order" tab

• Contains an overview of all orders from both clients and creators.
• Provides insight into the status of each order.
• Orders are sorted by date, with the most recent orders always at the top.

This structured view ensures that both clients and creators always have quick access to their ongoing and completed orders. Orders can have 3 statuses:

Both brands and creators can navigate to the specific order via the "View" button. Here, they have access to various important functionalities that ensure a smooth collaboration process.

Cancel Order
An order can be canceled at different times using the button above the order details. Clients can cancel the order if the deadline has passed or before the creator has confirmed that the product has been received.

Creators can cancel the order at any time. In that case, the client automatically receives a refund.

On UGC.NL, clients and creators can easily communicate with each other via the chat function. It offers various useful features, such as:

Sending files, photos & videos
Both clients and creators can easily share photos, videos, and other files through the chat. Ideal for discussing assignments in advance and exchanging examples or inspiration.

Custom-made packages
Creators can offer a custom-made package directly through the chat. With one click in their dashboard, they quickly put together a proposal that perfectly matches the client’s wishes. The client can then start and pay for the package immediately.

Step 1 to 8: Basic package details
When creating a package, you provide the following information:

• Description – Describe as clearly as possible what the package includes.
• Number of videos – Indicate how many videos you will deliver.
• Length – Specify the length of the videos in the package.
• Delivery time – Indicate how long you need to deliver the assignment.
• Revisions – State how many revision rounds the client will receive.
• Hooks – Indicate how many hooks you will deliver.
• Product photos – How many product photos will you deliver?

Step 9: Extra options
Additionally, you can specify which extra options the package contains:

• Script & Briefing – You create the script and briefing for the assignment yourself.
• Subtitles – Do you offer subtitles?
• Voice-over – You add a voice-over to the video(s).
• Music – You add royalty-free music to the video(s).
• Video editing – You deliver the fully edited video(s).
• Raw content – I send the buyer all the separate, unedited clips.
   

Step 10 & 11: Pricing and Overview
After sending a package, the creator can withdraw the offer (in case of errors). 

Every creator on UGC.NL has access to a personal dashboard, where all important information is clearly displayed.

Overview Widget

The Overview Widget provides at a glance insight into:

• Active orders → The amount of currently active orders.
• Paid out → The total amount earned on UGC.NL and paid out to your bank account.
• Pending → The amount ready for payment.

Pending consists of all orders that have received the status "Completed" in the past week. You will receive this amount with the upcoming weekly payment to your bank account.

Order Overview
The Order Overview provides a clear and structured view of the most recent orders. Creators can immediately see which assignments are active and easily manage the progress.

With the "All orders" button, they can quickly navigate to the full order overview.