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  • Brands - How do i change my login email?

    Your email address is the address you use to log in to your account and to receive important notifications, such as updates about assignments and payments. If you want to change this email address, you can easily do so yourself via your account settings.

    Changing your email

    Here’s how to change your email address:

    1. Log in to your account

    2. Go to Settings

    3. Go to the section Details

    4. Enter your new email address

    5. Confirm the new email address

    After confirming, your new email address will be set as your login email.

    Email verification

    After changing your email address, you will receive a verification email.

    Click the link in this email to confirm the change.
    Your new email address will only be active after this verification.

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  • Brands - How do i change my notifications?

    Within the platform, you can decide which notifications you receive and how visible you are to other users. This way, you can customize your account to what works best for you without missing important updates.

    Adjusting notifications

    Here’s how to change your notification settings:

    1. Log in to your account

    2. Go to Settings

    3. Click on Other

    4. Adjust your preferences

    5. Save your changes

    The changes take effect immediately.

    What you can set here

    Through the notification settings, you can, among other things:

    ✓ Turn your last seen status on or off
    ✓ Show or hide your online status
    ✓ Turn notification sounds on or off

    This way, you decide how visible and reachable you are on the platform.

    Unsubscribing from the newsletter

    You can also unsubscribe from the newsletter via the Other tab in your settings.

    This setting only applies to marketing emails.
    You will always continue to receive important system notifications, such as messages about assignments or payments.

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  • Brands - How do i change my password?

    You can change your password in two ways. This depends on whether you can still log in to your account.

    I can still log in

    If you have access to your account, you can change your password via the settings.

    1. Log in to your account

    2. Go to Settings

    3. Click on Security

    4. Change your password

    5. Save the changes

    Your new password is immediately active.

    I can no longer log in

    If you can no longer log in, you can reset your password via the login page.

    1. Go to www.en.dashboard.ugc.nl/

    2. Click on Forgot password

    3. Enter the email address with which your account was created

    4. Follow the steps in the email you receive

    After setting a new password, you can log in again.

     

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