Brands - How do i change my password?

You can change your password in two ways. Which one you use depends on whether you can still log in.

Can you still log in?

1. Go to Settings › Security.
2. Enter your Current password.
3. Choose a New password and enter it again under Confirm password.
4. Click Save.

You will see the message "Your password has been changed successfully." Your new password works straight away.

Tip: below the field you can see what makes a strong password: at least 8 characters, an uppercase letter, a lowercase letter, a number and a special character (such as !@#$).

Can't log in any more?

1. Go to en.dashboard.ugc.nl/login.
2. Click Forgot your password?
3. Enter the email address you log in with and click Reset password.
4. Open the email we send you and click the link to choose a new password.

After that, you can log in again with your new password. Didn't receive an email? Check your spam folder or request the email again.

Good to know: are you logged in but can't remember your current password? Then go to Security and click Click here below the Current password field. Do you log in with Google? Then you don't need a password. Under Security you will see "Signed in via Google".

Is the email not arriving?

• Check your spam folder.
• Try logging in on another device. Using the app? Then try the web version at dashboard.ugc.nl, or the other way around.
• No longer have access to your account's email address? You can't solve this yourself. Create a support ticket.

Want to know more?

• How do I change my login email?