After purchasing a package by the client, the order is immediately added to the "Order" tab of both the client and the creator.
Overview of the "Order" tab
- Contains an overview of all orders from both clients and creators.
- Provides insight into the status of each order.
- Orders are sorted by date, with the most recent orders always at the top.
This structured view ensures that both clients and creators always have quick access to their ongoing and completed orders. Orders can have 3 statuses:
Both brands and creators can navigate to the specific order via the "View" button. Here, they have access to various important functionalities that ensure a smooth collaboration process.
Cancel Order
An order can be canceled at different times using the button above the order details. Clients can cancel the order if the deadline has passed or before the creator has confirmed that the product has been received.
Creators can cancel the order at any time. In that case, the client automatically receives a refund.
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