Sophie
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Articles
Recent activity by Sophie-
For Brands/Creators Order Overview
After purchasing a package by the client, the order is immediately added to the "Order" tab of both the client and the creator.Overview of the "Order" tabContains an overview of all orders from bot...
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For Clients/Creators - Orders
When a client purchases a package, this process proceeds in a structured and efficient manner. This ensures that both the client and the creator can start the collaboration well prepared. After cl...
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For Clients/Creators - Chat Function
On UGC.NL, clients and creators can easily communicate with each other via the chat function. It offers various useful features, such as:Sending files, photos & videosBoth clients and creators can ...
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For Clients - Find Creators
With the "Find Creators" feature, clients can easily select the right creators that match their brand and target audience. Thanks to various filter options, finding the ideal match is quick and cle...
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Creators - When will I be paid?
Once a task is completed and approved, the payment is scheduled for the next payment round. We work with fixed payment dates to ensure payments are clear and reliable.When payments take placeThe pa...
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Creators - Why do I need to verify my account?
When you first sign up, we ask you for some information. This is called the initial verification or first sign on. This step is necessary to properly handle collaborations and payments.What do we a...
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Creators - How do I change my email?
Your email address is the address you use to log in to your account and to receive important notifications, such as updates about assignments and payments. If you want to change this email address,...
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Creators - How do I delete my account?
You can delete your account yourself via your settings. This will permanently close your account.Deleting your accountHere’s how to delete your account:Log in to your accountGo to SettingsClick on ...
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Creators - How do I change my notifications?
Within the platform, you can decide which notifications you receive and how visible you are to other users. This way, you can customize your account to what works best for you without missing impor...
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Creators - How do I change my password?
You can change your password in two ways. This depends on whether you can still log in to your account.I can still log inIf you have access to your account, you can change your password via the set...