Brands - What if i am not satisfied?

If the delivered content does not meet your expectations, there are several options. You always retain control over how you want to proceed.

Request a revision

If the content is almost right but needs adjustments, you can request a revision.

Here's how it works:

• Go to the Delivery tab
• Select Request revision
• Clearly specify what needs to be changed

The creator can then adjust the content and upload it again.

Reject the order

If you are not satisfied and do not want to continue with the order, you can reject the order.

Upon rejection:

• The order will be terminated
• You will receive your money back according to the terms

This is intended for situations where the content clearly does not comply with the agreed terms.

Cancel the order

In some situations, you can also choose to cancel the order. This is only possible if the cancellation conditions have been met.