Delivery & Revisions

If the delivered content does not meet your expectations, there are several options. You always retain control over how you want to proceed.

Request a revision

If the content is almost right but needs adjustments, you can request a revision.

Here's how it works:

• Go to the Delivery tab
• Select Request revision
• Clearly specify what needs to be changed

The creator can then adjust the content and upload it again.

Reject the order

If you are not satisfied and do not want to continue with the order, you can reject the order.

Upon rejection:

• The order will be terminated
• You will receive your money back according to the terms

This is intended for situations where the content clearly does not comply with the agreed terms.

Cancel the order

In some situations, you can also choose to cancel the order. This is only possible if the cancellation conditions have been met.

Yes, you receive interim results via the Activity chat within the order. This gives you insight into the progress while the creator is working on the order.

Going to the activity chat

This is how you view interim results:

1. Open the order

2. Click on View order

3. Go to the Activity tab

Here you will find all interim messages and shared content.

Receiving interim content

Through the activity chat, the creator can:

• Share updates on the progress
• Send photos and videos
• Coordinate about the execution

This way you stay involved throughout the order.

Watermark on interim content

Interim photos and videos always contain a watermark.
This is intended to safely share provisional content before the order is completed.

The final results are delivered via the Delivery tab.

Here you can:

• View the final files
• Approve the content or request a revision
• Download the files without watermark after approval

You receive the final content of an assignment via the Delivery tab within an order. Here you can view, review, and approve the submitted files.

This way, everything related to the delivery remains clear and organized in one place.

Going to the delivery tab

Here’s how to view the delivered content:

1. Open the order

2. Click on View Order

3. Go to the Delivery tab

For digital assignments, the delivery tab is immediately visible.
For physical products, it becomes visible after the creator has confirmed that the product has been received.

Viewing and reviewing content

Through the delivery tab you can:

• View the delivered videos and/or photos
• Check if the content meets the agreements
• Decide how you want to proceed

What you can do after delivery

After delivery, you have 72 hours to choose one of the following actions:

• Approve the assignment
• Request a revision
• Reject the assignment

If you do not take action within 72 hours, the assignment will be automatically approved.

Downloading files

Once you approve the content:

• You can download the files
• The files are available without watermark
• The assignment is completed

After approval, the creator can be paid.

Good to know

Interim content shared via the activity chat always contains a watermark.
Only definitively approved content is available without a watermark.