Brands & creators - How does the login verification code work?

At UGC.NL, you log in with an extra check: two-factor authentication (2FA). This keeps your account more secure.

How does it work?

1. Log in with your email address and password.
2. We send a verification code to your account's email address.
3. Enter the code. You are then logged in.

This happens with every login attempt. You can't turn 2FA off: it is a fixed security measure.

Is the email not arriving?

• Check your spam folder.
• Try logging in on another device. Using the app? Then try the web version at dashboard.ugc.nl, or the other way around.
• No longer have access to your account's email address? You can't solve this yourself. Create a support ticket.

Want to know more?

• Creators: how do I change my password?
• Brands: how do I change my password?
• Creators: how do I change my notifications?
• Brands: how do I change my notifications?