Creators - How do i change my password?

You can change your password in two ways. Which one you use depends on whether you can still log in.

You can still log in

1. Go to Settings › Security.
2. Enter your Current password.
3. Choose a New password and enter it again under Confirm password.
4. Click Save.

Your new password is active straight away. It must be at least 8 characters long and contain an uppercase letter, a lowercase letter, a number and a special character.

Tip: can't remember your current password? Click Click here under Current password to reset it.

You can no longer log in

1. Go to dashboard.ugc.nl/inloggen.
2. Click Forgot your password?
3. Enter the email address of your account and click Reset password.
4. Open the email we send you and click the link.
5. Choose a new password. It can't be the same as your old password.

You can then log in again with your new password.

Good to know: do you log in with Google? Then you don't need a password for UGC.NL. Under Security you'll see the message Signed in via Google.

Is the email not arriving?

• Check your spam folder.
• Try logging in on another device. Using the app? Then try the web version at dashboard.ugc.nl, or the other way around.
• No longer have access to your account's email address? You can't solve this yourself. Create a support ticket.

Want to know more?

• How do I change my email?
• How do I delete my account?