Payments & Billing

You can easily set up payment methods such as credit card and Paypal.

How it works

1. Log in to your account

2. Go to Finance

3. Scroll to payment methods

4. Click on +Credit Card or +Paypal

Your new payment method is now active.

You can update your billing information yourself through your account settings. This is useful when company details change or when you need to keep your administration up to date for invoices and payments.

Updating billing information

Here’s how to change your billing information:

1. Log in to your account

2. Go to Settings

3. Go to the Finance tab

4. Update your details
   such as company name, address, VAT, and payment method

5. Save your changes

The changes will be applied immediately to future invoices.

Which details can you update

Through the Finance tab, you can update, among other things:

• Company name
• Address details
• VAT information
• Payment method
• Other billing details

Automatic VAT verification

When entering or changing your VAT number, it is automatically verified through our VAT checker.

This allows us to check if the VAT number is valid.
This ensures invoices are prepared correctly.

After placing and paying for an order, the invoicing is automatically handled for you. This way, you always have a clear overview of your costs and administration without having to take any extra steps yourself.

Invoice by email

As soon as your payment is completed:

• The invoice is automatically created
• You receive the invoice by email at the specified billing email address

Finding invoices in your account

In addition to the invoice by email, you can also find all your invoices in your account.

Here’s how to do that:

1. Log in to your account

2. Go to the Invoices section

Here you will find an overview of all your invoices, including previous payments. You can download them here and filter by date range.

You can update the email address where you receive invoices yourself via your account settings. This is useful if invoices need to be sent to a different person or department.

Change billing email

Here’s how to change your billing email address:

1. Log in to your account

2. Go to Settings

3. Go to Finance

4. Scroll down

5. Enter the new billing email address

6. Save your changes

From that moment on, invoices will be sent to the new email address.

As a client, you can easily and securely pay for an order using multiple payment methods. This way, you can always choose the payment option that suits you best.

Available payment methods

You can pay with the following payment options:

• iDEAL/WERO
For fast payments via a Dutch bank.

• PayPal
A secure and international payment method.

• Credit card
Visa, Mastercard, and American Express.

• Bancontact
For clients from Belgium.

• Apple Pay
Easy and secure payment with an Apple device.

• Google Pay
Quick checkout with an Android device.

Secure payment

All payments are processed through a secure payment environment.
Your payment will only be released to the creator after the content has been approved.

UGC.NL charges a 15% service fee.