Creators - Is there a chat function?

Yes. All communication with clients takes place via the chat on the platform. That way, agreements, messages and files are clearly kept in one place.

Where can you find your messages?

Has a company sent you a message? You will find it under Messages in the menu. Here you can see all your conversations with clients and open them.

What do you use the chat for?

• Discussing the job.
• Asking or answering questions.
• Agreeing on the content and expectations.
• Agreeing on a package together. In the chat you can send a package from your portfolio or a custom package. Read more in How do I offer a custom package?

The chat is mainly meant for contact before and during a job.

What can you do in the chat?

The chat works like other messaging apps. Among other things, you can:

• send and receive messages;
• see whether your messages have been read;
• share photos, videos and files;
• send a package.

Chat or Activity chat?

Is there already an order? Then use the Activity chat in that order for updates and interim files. Photos and videos automatically get a watermark there. You deliver your final content via the Delivery tab, not via the chat. Read more in How do I send interim videos or photos?

Please note: keep all contact and payments on UGC.NL. For a safe experience, we monitor the chats. So do not share a phone number, email address, IBAN or socials. Read more in Stay Protected: The Off-Platform Policy for Creators.

Want to know more?

• How do I get assignments?
• Where do I submit my content?