Would you like to show an update, photo or video along the way? You do that in the Activity chat of the order. This is where you work on the job together with the client.
Where can you find the Activity chat?
Every order has its own Activity chat.
- Go to Orders and open the order.
- Click the Activity tab.
In this chat you can:
- share updates on your progress;
- send interim photos and videos;
- ask questions about the job;
- receive feedback from the client.
Why is there a watermark?
Photos and videos you send in the Activity chat automatically get a watermark. That way you can safely share interim results before the job is finished. Only once the client has approved your delivery can they download the files without a watermark.
Please note: do not share interim files in the regular chat under Messages; always use the Activity chat of the order. That is where they are protected with a watermark.
What else do you see in the Activity chat?
- Your messages and those of the client.
- Shared photos, videos and files.
- Updates about the order, such as a requested deadline change or the delivery.
Tip: is the client happy with the interim version? Then deliver the final files via the Delivery tab. Read more in Where do I submit my content?
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