Creators - How do I receive the possible script & briefing?

After payment, the client fills in the information for the job, such as the briefing, a script and any attachments. Everything you need to start properly and on time can be found in the order.

Where can you find the job information?

1. Go to Orders and open the order.
2. Click the Details tab.

Here you can see everything the client has provided. If the client has added new information, you will see a notification on the order.

What is in Details?

• Product name: the product the content is about.
• Briefing: what the client expects from the content.
• Script: a script or storyboard, if there is one.
• Attachments: for example examples, documents or links.
• For a physical product: the Track & Trace code, whether you may keep the product (Keep product) and a Return label if needed.

For a physical product, the deadline only starts after you have confirmed receipt of the product with the Confirm button. Read more in When does the deadline start?

Who writes the script and the briefing?

That depends on the package the client has chosen:

• The package includes Script & Briefing: you write the script and the briefing yourself. The client does not fill in these fields, so you will see a dash (-) there.
• The package does not include Script & Briefing: the client provides the briefing and the script in Details.

This keeps the agreements clear and prevents duplicate work.

Is something unclear?

Always read the job information carefully before you start. Is something unclear or is information missing? Ask your question in the Activity chat of the order. You can read how this chat works in How do I send interim videos or photos?

Good to know: the client can still add attachments or a Track & Trace code later. You will see them straight away in Details.

Want to know more?

• Where do I submit my content?
• What can I offer?