Sophie

At UGC.NL, you can be sure you'll get paid as a creator. Below you can read how payments, payouts and invoices work. In short Clients pay in advance. The money is held safely until the order is c...

At UGC.NL, the quality of our creators matters to us. That's why we take a number of measures, so clients can always count on good creators. In short Every new profile is checked manually first. ...

At UGC.NL, you log in with an extra check: two-factor authentication (2FA). This keeps your account more secure. How does it work? Log in with your email address and password. We send a verificati...

As soon as an order has been completed and approved, we schedule the payment for the next payout round. That way you always know where you stand. In short We pay out every Monday. You receive the...

Has your profile been approved? Then we'll first ask you for some details when you log in. This initial verification (first sign-on) is needed to handle orders and payouts correctly. In short Onc...

You can change your financial details, such as your IBAN and billing address, yourself in your settings. You only need our support team for a few changes. In short You'll find everything under Se...

You use your email address to log in and to receive important notifications, for example about orders and payouts. Want to use a different email address? You can easily change it yourself in your s...

You can delete your account yourself via your settings. This permanently closes your account. How do you delete your account? Go to Settings › Other. Under Danger zone, click Delete account. Choos...

In your notification settings, you decide how visible you are to clients and whether you hear sounds for new notifications. How do you change your notifications? Go to Settings › Notifications. Tu...

You can change your password in two ways. Which one you use depends on whether you can still log in. You can still log in Go to Settings › Security. Enter your Current password. Choose a New passw...