Sophie

After an order, both the brand and the creator can write a review. This helps each other, and other users, make a good choice. When can you write a review? After the order has been accepted and ha...

Your creativity deserves a great reward! You receive a fixed share of the package price of every order. The higher your rank, the more you keep. In short You set your own prices. UGC.NL charges a...

After payment, the client fills in the information for the job, such as the briefing, a script and any attachments. Everything you need to start properly and on time can be found in the order. In ...

In Orders you will find an overview of all your jobs. Every order has a status, so you can see at a glance where a job stands. In short An order is Open first and becomes Active as soon as the cl...

Haven't received a payment yet? Usually this is because Stripe still needs some details from you (KYC), or because your order hasn't been included in a payout round yet. Below, you can read how to ...

Are you unable to complete a job after all? Then you can cancel the order yourself. Not sure yet? Talk to the client first in the Activity chat; you may be able to find a solution together. How do ...

It can happen that you miss a deadline. The job does not stop automatically, but it can have consequences. Can you see that you won't make it? Then request a new deadline in good time. In short A...

Has the client asked for a revision? Then the client would like something changed. This is a normal part of the process and is usually sorted quickly. In short You receive an email and the order ...

You deliver your final content via the Delivery tab in the order. That way, everything to do with the delivery is clearly in one place. In short Upload all files from the package in Delivery and ...

Would you like to show an update, photo or video along the way? You do that in the Activity chat of the order. This is where you work on the job together with the client. Where can you find the Act...